Course

Future Ready: Conflict Resolution

Conflict Resolution – Navigating Challenges the Pacific Way

This short, in-work programme empowers Pacific staff with practical tools to handle conflict calmly, respectfully, and effectively.

Grounded in Pacific values of relationships, respect, and collective harmony, learners explore how to manage tension, communicate with care, and lead through challenges, all while strengthening their leadership potential in the workplace.

Best for

Pasifika-Māori workforce

Duration

16-hours

Price

Funded

Qualification

Microcredential

Location

On-site

Format

Client cohort

Learning

Graduates from this programme will be able to:

Identify workplace conflict from a personal perspective and different types of workplace conflict
Use active listening skills for better communication
Respond appropriately to workplace conflict
Improve leadership skills in the workplace

Format

How we deliver this programme for your organisation is flexible depending on your needs. Groups of 8-10 learners are ideal for working through a 16-hour programme together.

It can be delivered in weekly blocks of 2-hours or a more intensive programme, as you prefer. Training delivery is on-site at your organisation.