Course

Future Ready: Conflict Resolution

This short, in-work course supports your Pacific people to improve their conflict resolution techniques and leadership skills in the workplace.

A way to look at conflict resolution, from a uniquely Pacific perspective.

Best for

Pasifika workforce

Duration

16-18 hours

Price

On application

NZQA qualification

Location

On-site

Format

Client cohort

Learning

Graduates from this programme will be able to:

Identify workplace conflict from a personal perspective and different types of workplace conflict
Use active listening skills for better communication
Respond appropriately to workplace conflict
Improve leadership skills in the workplace

Format

How we deliver this programme for your organisation is flexible depending on your needs. Groups of 6-10 learners are ideal for working through a 16-18 hour programme together. It can be delivered in weekly blocks of 2 hours or a more intensive programme, as you prefer. Training delivery is on-site at your organisation and we can now provide this programme throughout New Zealand.